DESKRIPSYON TRAVAY Manadjè Pwopriyete a responsab pou tout operasyon pwopriyete, pèfòmans finansye, devlopman ekip, ak satisfaksyon kliyan. Antanke Manadjè Pwopriyete a, w ap responsab pou enkòpore ak travay pou ranfòse misyon, valè, kilti ak objektif Rezidansyalite Gray.
KONDISYON TRAVAY
• Diplòm Lekòl Segondè, Diplòm Edikasyon Jeneral (GED), ak/oswa Lisans
• Omwen twa (3) plis ane eksperyans nan jesyon pwopriyete (Pwopriye pou plizyè fanmi)
• Omwen yon (1) ane eksperyans nan Manadjè Pwopriyete (Pwopriye pou plizyè fanmi)
• Bonjan ladrès kominikasyon oral ak ekri
• bileng trè prefere.
• Eksperyans ak OneSite Property Management Software (Prefere)
• Istwa koleksyon lwaye ki reyisi ak travay ak yon ajans koleksyon
• Ekspozisyon nan travay ak machann deyò
• Eksperyans ak pwosesis degèpisman ak tribinal
• Istwa pou mache ak lwe yon kominote apatman avèk siksè
• Konesans pou devlope epi suiv bidjè anyèl yo
• Istwa sèvis kliyan eksepsyonèl
• Bonjan lidèchip ak ladrès jesyon pwojè
• Abilite pou òganize ak dirije tèt li ak sipèvize efektivman
• Konpreyansyon solid ak konpetans nan Microsoft Office Suite ak Adobe PDF
• Ekselan ladrès òganizasyonèl
• Konesans sou lwa ak règleman ki gen rapò ak jesyon pwopriyete (sa vle di, Lojman Ekitab, Lwa Lokatè, OSHA, EPA, elatriye)
• Nenpòt sètifikasyon Asosyasyon Nasyonal Apatman an se yon plis
• Lisans chofè leta ki valab
• Kapab leve jiska vennsenk (25) liv
RESPONSABLITE TRAVAY
• Ranmase pri lwaye chak mwa epi travay avèk konpayi koleksyon pwopriyete deziyen.
• Kominike efikasman ak efikasman ak rezidan yo sou delenkans, pwosesis pou antre ak demenaje, avi degèpisman, pwosesis vire, elatriye.
• Anboche ak revoke manm pèsonèl la jan sa nesesè epi dapre bidjè yo resevwa a.
• Reprezante pwopriyete a nan odyans tribinal pou fè fas ak pwosedi degèpisman ak koleksyon.
• Asire ke lojisyèl jesyon pwopriyete a ap fonksyone byen epi li mete ajou chak jou.
• Ranpli rapò jesyon chak semèn, chak mwa, chak trimès ak anyèl.
• Jere tout pwoblèm sèvis kliyan jan yo rive.
• Travay ak sipèvizè antretyen an pou etabli kontra ak machann deyò pou sèvis woutin (sètadi, jaden, koleksyon fatra, elatriye).
• Travay ak sipèvizè antretyen an pou etabli yon orè vire, ofri sèvis vire, epi sipèvize tout operasyon vire.
• Asire ke tout anplwaye pwopriyete yo konplete tout fòmasyon yo ba yo.
• Fè deklarasyon finansye demenajman ak pa lapòs/imel bay ansyen rezidan yo.
• Ranpli enspeksyon pou antre ak demenaje.
• Planifye, apwouve, ak egzekite tout aktivite maketing ak evènman rezidan/pwospektiv.
• Siveye pèfòmans lwe manm pèsonèl la ak aksyon maketing.
• Asire sèvis Ospitalite ak kliyan nan pwopriyete a eksepsyonèl.
• Fè odit woutin sou estrikti kominote a epi rapòte nenpòt pwoblèm jan yo parèt.
• Fè odit woutin sou tout dosye pou presizyon ak konplè.
• Ede ak mache depans kapital (CAPEX) ak enspeksyon REAC (si sa aplikab).
• Kenbe trè bon apèl pou twotwa tout tan.
• Bay done sou mache ak rekòmandasyon pou lwaye.
• Voye òf renouvèlman epi egzekite renouvèlman yo.
• Rapòte tout ensidan responsablite ak kominote a epi asire reklamasyon konpansasyon travayè yo byen dokimante.
• Reponn apèl nan telefòn ak imèl, kandida vwayaj, ranpli aplikasyon ak kontra lwaye, epi rasanble tout dokiman ki kalifye pou finalize dosye lwaye.
• Ranpli chèk sekirite woutin.
• Opere pwopriyete a finansyèman nan bidjè yo bay la.
• Fè efò pou amelyore repitasyon pwopriyete pandan tout ane a.
• Asire ke tout dokiman antretyen ak sekirite ak dosye yo òganize, ajou, ak fasil pou jwenn.
• Asire ke anplwaye pwopriyete yo respekte tout lwa federal ak lokal yo, règleman federal yo, ak règleman ak pwosedi konpayi yo.
• Fè nenpòt lòt devwa jan yo asiyen.
BENEFIS ANPLIS Gray Residential ofri yon pake konpansasyon konpetitif, ki gen ladan men pa limite a:
• Asirans Medikal
• 401k Plan ak match patwon
• Asirans dantè ak vizyon konpayi peye
• Enfimite kout ak alontèm, ansanm ak opsyon asirans vi
• Peye tan konje estrikti ak konje konpayi peye
• Pwogram rabè nan apatman an
• Pwogram referans anplwaye VWAYAJ OBLIGWA: Mwens pase 5% RAPÒ POU: Manadjè Pwopriyete Rejyonal BONUS: Bonus Renouvèlman + Komisyon Gray Rezidansyal ak Gray Capital se yon anplwayè opòtinite egal ak yon espas travay san dwòg.
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JOB DESCRIPTION
The Property Manager is responsible for all property operations, financial performance, team development, and customer satisfaction. As the Property Manager, you will be responsible for embodying and working to reinforce Gray Residential mission, values, culture, and goals.
JOB REQUIREMENTS
• High School Diploma, General Education Degree (GED), and/or Bachelor’s Degree
• At least three (3) plus years of property management experience (Multifamily Preferred)
• At least one (1) year of Property Manager experience (Multifamily Preferred)
• Strong oral & written communication skills
• Bilingual highly preferred.
• Experience with OneSite Property Management Software (Preferred)
• History of successful rent collections and working with a collection agency
• Exposure to working with outside vendors
• Experience with the eviction & court processes
• History of successfully marketing and leasing an apartment community
• Knowledge of developing and following annual budgets
• History of exceptional customer service
• Strong leadership and project management skills
• Ability to organize and direct oneself and effectively supervise
• Solid understanding and skill set in Microsoft Office Suite & Adobe PDF
• Excellent organizational skills
• Knowledge of laws and regulations pertaining to property management (i.e., Fair Housing, Tenant Laws, OSHA, EPA, etc.)
• Any certifications from the National Apartment Association is a plus
• Valid state-issued driver’s license
• Be able to lift up to twenty-five (25) pounds
JOB RESPONSIBILITIES
• Collect monthly rents and work with property designated collections company.
• Communicate efficiently and effectively with residents about delinquency, move-in and move-out process, eviction notices, turn process, etc.
• Hire and terminate staff members as needed and according to the allocated budget.
• Represent the property at court hearings to deal with eviction and collection proceedings.
• Ensure property management software is operating optimally and updated daily.
• Complete weekly, monthly, quarterly, and annual management reports.
• Handle all customer service issues as they arise.
• Work with the maintenance supervisor to establish contracts with outside vendors for routine services (i.e., landscaping, trash collection, etc.).
• Work with the maintenance supervisor to set up a turn schedule, bid out turn services, and oversee all turn operations.
• Ensure all property staff complete all assigned training.
• Perform financial move-out statements and mail/email to former residents.
• Complete move-in and move-out inspections.
• Plan, approve, and execute all marketing activities and resident/prospect events.
• Monitor leasing performance of staff members and marketing actions.
• Ensure hospitality and customer services at the property are exceptional.
• Conduct routine audits on community structure and report any issues as they arise.
• Conduct routine audits on all files for accuracy and completeness.
• Assist with capital expenditure (CAPEX) walks and REAC Inspections (if applicable).
• Maintain excellent curb appeal at all times.
• Provide market data and rent recommendations.
• Send out renewal offers and execute renewals.
• Report all liability and community incidents and ensure workers’ compensation claims are properly documented.
• Answer phone calls and emails, tour prospects, complete applications and leases, and gather all qualifying documents to finalize lease files.
• Complete routine safety checks.
• Operate the property financially within the given budget.
• Strive to improve property reputation throughout the year.
• Ensure all maintenance and safety documents and files are organized, up to date, and easily accessible.
• Ensure property staff comply with all federal and local laws, federally mandated regulations, and company-issued policies and procedures.
• Perform any other duties as assigned.
ADDITIONAL BENEFITS
Gray Residential offers a competitive compensation package, including but not limited to:
• Medical Insurance
• 401k Plan with employer match
• Company-paid dental and vision insurance
• Short- and long-term disability, as well as life insurance options
• Paid time off, Sick time, and company-paid holidays
• Apartment discount program
• Employee referral program
TRAVEL REQUIRED: Less Than 5%
REPORTS TO: Regional Property Manager
BONUS: Renewal Bonus + Commission
Gray Residential and Gray Capital is an equal opportunity employer and a drug-free workplace.